Free Shipping

We offer FREE FREIGHT* to Brisbane, Sydney, Melbourne, Adelaide, Sunshine Coast, Gold Coast and Toowoomba Metro Areas for all orders over $750.

*Items which are required to be sent on a pallet will incur a small tailgate fee.  These items include but are not limited to Sunloungers and Table Tops.

LEAD TIMES

If we have the items in stock, we will dispatch the same or next day from receipt of payment. The approximate lead time to Brisbane is 1-2 working days, Sydney 2-3 working days, Melbourne 3-4 working days, Adelaide 4-5 working days, Perth 5-7 working days and Darwin 7-8 working days.

If items are not in stock, or are manufactured to order, we will advise an approximate lead time before the order is placed. We cannot guarantee transit times & does not accept responsibility for late deliveries. However, we will take all the necessary steps to dispatch your order on time for delivery on time based on the courier ETA.

TRACKING DELIVERY

Our dispatch team will send you an email once your order has been dispatched with the courier’s details & consignment number for tracking your delivery. We cannot guarantee the lead times specified by the freight company. If the delivery is delayed after we have dispatched your order it is completely out of our control and we ask you contact the freight company direct with any concerns.

The freight companies we use to deliver your order are unable to specify a delivery time – they will only advise between 9am & 5pm week days. You can see by tracking the consignment on the freight company’s website when your order is on board for delivery. We can request that the delivery driver calls you before delivery, however we cannot guarantee this will happen.

FREIGHT DAMAGE

We professionally package our freight to ensure it does not get damaged during transit. If an item is received damaged please fill out the warranty claim form. This must be done within 3 days of receiving the delivery. We will dispatch replacements to you as soon as possible.

FREE FREIGHT ZONES

Below is a list of FREE FREIGHT Postcodes.

100114652145306641084606
100314662146306741094608
100414702147306841104610
100514752148307041114611
100614802150307141124612
100714812151307241134613
100814842152307341144614
100914852153307441154615
101014872154307541164620
101114902155307641174621
102014932156307841184625
102114952157307941194650
102214992158308141204655
102315152159308241214659
102515602160308341224660
102615652161308441234662
102715702162308541244670
102815822163308641254671
102915852164308741275000
103015902165308841285001
103115952166308941295005
103215972167309041305006
103316022168309341315007
103416302170309441325008
103516352171309541335009
103616392172310141515010
103716402173310241525011
103816552174310341535012
103916582175310441545013
104016602176310541555014
104116702177310641565015
104216712178310741575016
104316752179310841585017
104416802190310941595018
104516852191311141605019
104617002192311341615020
110017012193311441635021
110117102194311541645022
110517122195311641655023
110617152196312141695024
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14602144306541074605

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